Get in Touch
Have questions about our products or interested in partnering with us? We'd love to hear from you.
Customer Support
For product inquiries and order assistance
Business Inquiries
For partnerships and wholesale orders
Press & Media
For media inquiries and press kit
Contact Information
Headquarters
Oak Lodge, Stathe Road,
Burrowbridge, TA7 0JH
United Kingdom
Phone
+44 238 097 2193
Monday - Friday, 9am - 6pm BST
Customer Support: support@brainbox.life
Business
Inquiries: partnerships@brainbox.life
Research & Development Center
Oak Lodge, Stathe Road,
Burrowbridge, TA7 0JH
United Kingdom
States
For research collaboration inquiries:
research@brainbox.life
European Office
Oak Lodge, Stathe Road,
Burrowbridge, TA7 0JH
United Kingdom
For European inquiries:
europe@brainbox.life
Send Us a Message
Frequently Asked Questions
We process orders within 1-2 business days. Standard shipping takes 3-5 business days within the US. International shipping times vary by location.
Yes, we offer wholesale pricing for qualified retailers and distributors. Please contact our partnerships team at partnerships@brainbox.life for more information.
We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied, contact our support team for a return authorization.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Check our shipping page for specific details.
Support Hours
For urgent inquiries outside of business hours, please email us at support@brainbox.life and we'll respond as soon as possible.
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