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BrainBox Life Privacy Policy

BrainBox Life Privacy Policy

Last Updated: October 10, 2025

BrainBox Life (“BrainBox,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

It applies to all interactions with BrainBox — including our website (https://brainbox.life), email communications, social media pages, online promotions, and any events or consultations you voluntarily take part in.

1. Personal Data We Collect

We collect personal data that you voluntarily provide when you interact with BrainBox, such as when you:

  • Sign up for newsletters, offers, or updates
  • Create an account or leave a product review
  • Participate in a quiz, survey, or promotion
  • Make a purchase or request product information
  • Communicate with us via email, chat, or social media
  • Attend an in-person or virtual event hosted by BrainBox

The personal data we may collect includes:

  • Name, email address, and contact details
  • Purchase history and preferences
  • Quiz or survey responses
  • Optional demographic details (e.g., age group or interests)

We may also use aggregated analytics to understand how visitors engage with our platforms and improve performance. These insights do not personally identify any individual.

2. How We Use Your Data and Our Legal Bases

Purpose Examples Legal Basis (UK GDPR)
Provide products and services Processing orders, managing accounts Contractual necessity
Send newsletters, updates, or promotions Marketing emails, exclusive offers Consent
Collect feedback and improve services Quizzes, surveys, review requests Legitimate interest (to enhance user experience)
Maintain and secure our website Prevent misuse or fraud Legitimate interest / Legal obligation
Comply with laws or respond to lawful requests Record-keeping, taxation, audits Legal obligation

You may withdraw your consent to marketing at any time by clicking “unsubscribe” in our emails or by contacting info@brainbox.life.

3. Data Sharing and International Transfers

Your information may be shared with trusted service providers who assist us with:

  • Email marketing and newsletter delivery
  • Payment processing and e-commerce hosting
  • Customer service and analytics

All such partners act as data processors under written agreements requiring them to handle your data securely and only for authorised purposes.

If your data is transferred outside the UK (e.g., to cloud service providers), we ensure that adequate protections — such as UK adequacy decisions or ICO-approved standard contractual clauses — are in place.

We do not sell, rent, or trade your personal data.

4. Data Retention

We keep your data only as long as necessary for the purposes described above or to meet legal and accounting requirements.

  • Newsletter subscribers: until you unsubscribe or withdraw consent
  • Customer purchase data: up to 6 years (for tax and accounting)
  • Surveys or promotions: up to 12 months after completion, unless renewed consent is given

After these periods, data is securely deleted or anonymised.

5. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent to marketing or data use
  • Request data portability (in a structured, commonly used format)

To exercise any of these rights, contact us at info@brainbox.life. We will respond within one month of receiving your request.

If you believe your data has been mishandled, you may also lodge a complaint with the Information Commissioner’s Office (ICO).

6. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or misuse. While no online system is completely immune to risk, we continually review and enhance our security controls.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any material changes will be announced on our website or via email. The “Last Updated” date above reflects the most recent version.

Contact Us

If you have questions or concerns about how we handle your data, please contact:

Email: info@brainbox.life
Address: BrainBox Life, London, United Kingdom

Data Privacy Policy

Last Updated: June 13, 2025

BrainBox Life (“BrainBox,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data across all interactions with us — both online and offline, including our website at https://brainbox.life, email communications, events, direct messaging, and any other channels through which we engage with you.

1.Information We Collect

We collect personal information that you voluntarily provide or that is automatically gathered when you interact with BrainBox. This includes, but is not limited to, situations where you:

  • Visit or browse our website
  • Complete a quiz, form, or survey
  • Subscribe to our newsletter, receive SMS updates, or respond to ads on social platforms
  • Make a purchase or inquire about our products
  • Engage with our content via email, social media, or other promotional channels
  • Interact with us through offline events, consultations, or verbal discussions

Catch-All Clause:

We may also collect personal information in any other context in which you knowingly share data with BrainBox, its parent company, subsidiaries, or affiliates.

The types of personal information may include:

  • Name, email, contact details
  • Quiz or survey responses
  • Purchase history and preferences
  • Demographic data
  • Browsing behavior and site activity

2.How We Use Your Information

We use collected data to:

  • Provide and personalize your experience across BrainBox platforms
  • Improve website performance and usability
  • Show you relevant product recommendations and promotions
  • Deliver updates, offers, and wellness insights aligned with your needs
  • Maintain, develop, and optimize our services based on user behavior
  • Understand trends via analytics and reporting
  • Fulfill legal or operational obligations

We also record and analyze user sessions and on-site interactions to identify usability improvements and ensure smoother access and navigation across our platforms.

3.Data Sharing and Processing

Your personal information may be processed or accessed by BrainBox, its parent company, subsidiaries, and affiliates. This is done strictly for the purposes described in this policy, including:

  • Delivering personalized communications
  • Enhancing product and marketing performance
  • Performing analytics or troubleshooting issues

We do not sell your personal data to any third party.

4.Your Privacy Choices

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion or restriction of your data
  • Unsubscribe from any or all marketing communications

To exercise these rights, contact us at: info@brainbox.life.

5.Security Measures

We apply appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

6.Scope of Policy

This policy applies to all data collected from you, whether through online platforms (such as our website, ads, and email) or offline channels (such as in-person consultations, events, or verbal communication). It covers any and all promotional platforms or tools where your information is submitted, including third-party lead forms, embedded quizzes, or chat-based opt-ins.

7.Updates

We may update this Privacy Policy from time to time. Any significant changes will be reflected by updating the “Effective Date” above and, when appropriate, providing further notice.

If you have questions about this Privacy Policy, please contact us at:
📧 info@brainbox.life